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UX Metric Development: How do you measure user experience in healthcare?
DescriptionIn an era marked by rapid technological advancements and an ever-evolving healthcare landscape, the need to prioritize user experience has never been more critical. This presentation, "UX Metric Development: How do you measure user experience in healthcare?" delves into the pivotal role of user experience in healthcare innovation and highlights the transformation of human factors engineering from a safety-focused discipline into a driver of enhanced user experiences.



This presentation explores how understanding and measuring UX in healthcare is not just a luxury but an imperative for both current and future product development. As healthcare solutions continue to innovate, it is essential to acknowledge that the success of these innovations depend more and more on a user’s experience of the product.



We will delve into the practical aspects of developing a UX metric, by equipping attendees with the tools to identify what truly matters to healthcare users, translating these insights into measurable parameters, and establishing a repeatable study framework to use as a tool in product development. By emphasizing the importance of UX metrics, attendees will gain a deeper understanding of how these measurements can be utilized to benchmark existing healthcare products and drive the evolution of upcoming solutions.



The presentation will offer valuable insights into the world of UX in healthcare, emphasizing its role in improving patient outcomes, enhancing practitioner experiences, and ultimately contributing to the advancement of healthcare as a whole. Join us as we navigate the exciting intersection of human factors engineering, user experience, and healthcare innovation, to ultimately foster a future where user experience is a driving force in healthcare product development & patient care.
Authors
Senior UX Researcher
Human Factors & Design Manager
Event Type
Workshop
TimeSunday, March 248:00am - 12:00pm CDT
LocationSalon A-1