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MDD11 - Factoring Humans Half A World Away
DescriptionWhen it comes to conducting usability studies in the United States, the HS Design Human Factors Team has a list of items that need to be completed for a successful usability study. These items include but are not limited to: a URRA, Protocol, Recruiting Screener, and Consent Forms. When the HS Design team was selected by the Gate’s Foundation to collaborate with the Audere, MYDAWA, and the Jhpiego teams to conduct a usability study in Kenya, the list of items needed to be completed grew.

Taking place in Kenya, the study had two purposes:
1. Evaluate Audere’s digital instructions for three separate HIV Rapid Diagnostic Self-Tests
2. Evaluate the digital interface of the MYDAWA’s client journey mobile application and its clinical officer portal.

To conduct the usability study, the collaborators functioned together to ensure that the study was designed according to Kenya’s guidelines. Collaborators ensured that the terminology used in the sessions was considerate of the literacy level of the targeted population and took into account any language barriers. Since the HS Design Human Factors team could not be physically present in Kenya, the team also helped train and prepare the Jhpiego research team to conduct the test sessions. This training included best practices for moderation and data collection during a session.

Designing and conducting a usability test in another country, half a world away required time, patience, and a lot of planning. The execution of the study could not have been completed without cross-team collaboration and a dedication to help fight against HIV and other sexually transmitted infections.
Authors
Human Factors Engineer
Director of Human Factors Engineering
Human Factors Engineer
Human Factors Engineer
Event Type
Poster Presentation
TimeMonday, March 254:45pm - 6:15pm CDT
LocationSalon C
Tracks
Digital Health
Simulation and Education
Hospital Environments
Medical and Drug Delivery Devices
Patient Safety Research and Initiatives