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LOCATION:Salon A-4
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UID:HFESHCS_2024 International Symposium on Human Factors and Ergonomics i
 n Health Care_sess139_INDLEC238@linklings.com
SUMMARY:Work as Simulated - A Case Study in Applied Human Factors Use of S
 imulation
DESCRIPTION:Oral Presentations\n\nNate Jones (Carilion Clinic, Virginia Te
 ch Carilion School of Medicine)\n\nHuman Factors practitioners require a 3
 60’ understanding of the work environment in order to fully flush out syst
 em contributors and consequences to create safe, efficient and effective t
 ools and processes. Although, the live hospital or clinic environment is o
 ptimal, there are several benefits to investigating opportunities in the s
 imulation environment as a close proxy. I submit that simulation can act a
 s 1) a high-fidelity, risk-free model environment with which to slow down 
 and intimately understand processes and workflows 2) a testbed for impleme
 ntation, 3) a proving ground for de-risking innovation, and 4) a sandbox f
 or design. All of these benefits can be realized without impacting normal 
 hospital or clinical operations. Combined with a willing cadre of experien
 ced and curious clinicians and subject matter experts, you have all the in
 gredients necessary to understand the system of work.\nAt Carilion, our Hu
 man Factors Center of Excellence (CoE) is co-located within the Center for
  Simulation Research and Patient Safety intentionally to exploit these syn
 ergies. The CoE’s goal is to be a system resource for human-centered desig
 n consultation, spanning from our prime directive of patient safety and qu
 ality to construction and design, technologies services, procurement, and 
 innovation. Our simulation team benefits from Human Factors expertise in t
 he design and implementation of their scenarios, and the human factors tea
 m relies on the simulation staff to help develop high fidelity simulation 
 environments understand the production work environment. The third tenant 
 of the simulation center is our Innovations team; a group dedicated to rea
 lizing our clinician’s inventions to improve healthcare. This group harnes
 ses our HF team’s expertise and the simulation environment to rapidly test
  functionality and usability of their prototypes.\nIn this presentation, I
  would like to provide a case study based on Carilion Human Factors use of
  our Simulation Lab in the aforementioned 4 domains and provide further co
 ntext for how simulation can be incorporated in human factors work, as wel
 l as reinforcing human-centered design principles into workflow process, p
 urchasing, design and construction decisions. I will also speak about the 
 limitations of a simulated environment.\n\nTrack: Simulation and Education
 \n\nSession Chairs: Michael Boyce (Yale New Haven Health) and Carmen Van O
 mmen (Embry-Riddle Aeronautical University)
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