Presentation
How Has the Knowledge of Human Factors Engineering and Safety Science Changed my World as a Physician?
DescriptionDespite years of focus on safety and quality improvement, significant opportunities remain for improved integration of human factors engineering in the healthcare space. Patient safety issues continue to be prevalent, with a disconnect between evidence based human factors solutions to those issues seen in clinical practice. Literature has shown that many prior attempts to integrate human factors scientists in health care settings been met with significant challenges. Prior presentations at this conference have focused on patient safety from the role of the patient and unique perspectives of researchers who are also patients. We propose a panel that will bring a new voice to the conversation – that of frontline physicians. Whereas the physicians on this panel work in varying clinical practice environments, they have a unique unifying characteristic in that they have a strong interest in the successful implementation of human-centered sociotechnical solutions to improve patient safety. The chair/moderator of the panel will be a human factors scientist who will provide the overarching human factors lens to the panel. As a group, they will discuss their experiences incorporating human factors approach into their work, and the successful creation of a multi-disciplinary academic team that aims to address diagnostic failure through human factors lens.
Additional topics will include discussion on the lived experience of the diagnostic process, where culture fits into the SIEPS model, stories from the frontlines, and what physicians view as the top safety issues requiring a human factors approach. The panelists take care of patients in various clinical practice environments, allowing for discussion on topics relevant to many healthcare settings. Further, panelists study various human factors concepts as they interface with health systems and patient care. This enables panelists to speak from the perspective of frontline physicians, healthcare administrative leaders, and physician researchers.
The panel will include:
Sarah Yale MD CPPS is an assistant professor in the department of pediatrics at the Medical College of Wisconsin/Children’s Wisconsin. Dr. Yale earned her MD degree at Creighton University School of Medicine and completed her pediatric residency and chief resident year at the Medical University of South Carolina. She is dual board certified in general pediatrics and pediatric hospital medicine. She has a focus on patient safety and is a Certified Professional in Patient Safety (CPPS).
Nancy Jacobson MD is an assistant professor in the department of emergency medicine at the Medical College of Wisconsin. Dr. Jacobson earned her MD degree at the Medical College of Wisconsin in 2014, where she also completed her emergency medicine residency training. She is board certified by the American Board of Emergency Physicians. She currently serves at the System Director of Quality, Safety, and Experience in the Medical College of Wisconsin department of emergency medicine. Dr. Jacobson has published on systems of patient safety review, on teaching clinical operations to emergency medicine residents, and on physician wellness. Her areas of interest are patient safety, clinical operations, and physician wellbeing.
Meagan Ladell MD is an assistant professor in the department of pediatrics at the Medical College of Wisconsin/Children’s Wisconsin. Dr. Ladell completed medical school and University of Wisconsin and pediatrics residency at St Louis Children’s Hospital/Washington University. She did fellowship at Medical College of Wisconsin in pediatric emergency medicine where she is now a faculty member. Scholarly interests include patient safety and diagnostic error.
Matt Scanlon MD CPPS is a professor in the department of pediatrics at the Medical College of Wisconsin Wisconsin/Children’s Wisconsin. Dr. Scanlon earned his MD degree at Loyola University of Chicago-Stritch School of Medicine in 1992 and an MS degree at Purdue University. He performed his residency in pediatrics at Loyola University of Chicago-Stritch School of Medicine, and a fellowship in pediatric critical care at Medical College of Wisconsin. He has published on clinical and human factors topics in medical and technical journals and has been recognized among Best Doctors in America. His areas of interest include shifting the patient safety movement to one based on safety science.
The panel will be moderated by:
Elizabeth Lerner Papautsky PhD is a human factors psychologist and an Assistant Professor of Health Informatics at University of Illinois Chicago, Department of Biomedical and Health Information Sciences. She uses human factors cognitive field research methods such as cognitive task analysis, ethnographic observations, and surveys to characterize cognition, behavior, and needs of clinicians, patients, and families to develop interventions to support their healthcare-related activities in clinical settings and beyond. During her time in industry, she led and served as a core team member on several projects funded by the Department of Defense, as well as Cincinnati Childrens’ focused on capturing and examining decision making processes and outcomes. Her transition to academia in 2016 was motivated by the desire to develop a targeted research program focused on decision making and communication of clinicians and patients. She served as PI of a NCCN/Pfizer grant applying mixed methods to study clinician and patient experiences with biosimilars and develop a human-centered information toolkit. She served as a Co-I on a NIH-NCI grant to develop and evaluate a mobile application to support patient-provider communication during cancer treatment. She is also a Co-I on an $1.8M, 5-year effort funded by the Centers of Disease Control (CDC), entitled Young and A Survivor (YAAS!) Network for Health Equity Among Young Breast Cancer Survivors. With over a dozen community partners, as well as clinicians and faculty, the effort is focused on developing tailored interventions to support young breast cancer survivors in the greater Chicago area.
Additional topics will include discussion on the lived experience of the diagnostic process, where culture fits into the SIEPS model, stories from the frontlines, and what physicians view as the top safety issues requiring a human factors approach. The panelists take care of patients in various clinical practice environments, allowing for discussion on topics relevant to many healthcare settings. Further, panelists study various human factors concepts as they interface with health systems and patient care. This enables panelists to speak from the perspective of frontline physicians, healthcare administrative leaders, and physician researchers.
The panel will include:
Sarah Yale MD CPPS is an assistant professor in the department of pediatrics at the Medical College of Wisconsin/Children’s Wisconsin. Dr. Yale earned her MD degree at Creighton University School of Medicine and completed her pediatric residency and chief resident year at the Medical University of South Carolina. She is dual board certified in general pediatrics and pediatric hospital medicine. She has a focus on patient safety and is a Certified Professional in Patient Safety (CPPS).
Nancy Jacobson MD is an assistant professor in the department of emergency medicine at the Medical College of Wisconsin. Dr. Jacobson earned her MD degree at the Medical College of Wisconsin in 2014, where she also completed her emergency medicine residency training. She is board certified by the American Board of Emergency Physicians. She currently serves at the System Director of Quality, Safety, and Experience in the Medical College of Wisconsin department of emergency medicine. Dr. Jacobson has published on systems of patient safety review, on teaching clinical operations to emergency medicine residents, and on physician wellness. Her areas of interest are patient safety, clinical operations, and physician wellbeing.
Meagan Ladell MD is an assistant professor in the department of pediatrics at the Medical College of Wisconsin/Children’s Wisconsin. Dr. Ladell completed medical school and University of Wisconsin and pediatrics residency at St Louis Children’s Hospital/Washington University. She did fellowship at Medical College of Wisconsin in pediatric emergency medicine where she is now a faculty member. Scholarly interests include patient safety and diagnostic error.
Matt Scanlon MD CPPS is a professor in the department of pediatrics at the Medical College of Wisconsin Wisconsin/Children’s Wisconsin. Dr. Scanlon earned his MD degree at Loyola University of Chicago-Stritch School of Medicine in 1992 and an MS degree at Purdue University. He performed his residency in pediatrics at Loyola University of Chicago-Stritch School of Medicine, and a fellowship in pediatric critical care at Medical College of Wisconsin. He has published on clinical and human factors topics in medical and technical journals and has been recognized among Best Doctors in America. His areas of interest include shifting the patient safety movement to one based on safety science.
The panel will be moderated by:
Elizabeth Lerner Papautsky PhD is a human factors psychologist and an Assistant Professor of Health Informatics at University of Illinois Chicago, Department of Biomedical and Health Information Sciences. She uses human factors cognitive field research methods such as cognitive task analysis, ethnographic observations, and surveys to characterize cognition, behavior, and needs of clinicians, patients, and families to develop interventions to support their healthcare-related activities in clinical settings and beyond. During her time in industry, she led and served as a core team member on several projects funded by the Department of Defense, as well as Cincinnati Childrens’ focused on capturing and examining decision making processes and outcomes. Her transition to academia in 2016 was motivated by the desire to develop a targeted research program focused on decision making and communication of clinicians and patients. She served as PI of a NCCN/Pfizer grant applying mixed methods to study clinician and patient experiences with biosimilars and develop a human-centered information toolkit. She served as a Co-I on a NIH-NCI grant to develop and evaluate a mobile application to support patient-provider communication during cancer treatment. She is also a Co-I on an $1.8M, 5-year effort funded by the Centers of Disease Control (CDC), entitled Young and A Survivor (YAAS!) Network for Health Equity Among Young Breast Cancer Survivors. With over a dozen community partners, as well as clinicians and faculty, the effort is focused on developing tailored interventions to support young breast cancer survivors in the greater Chicago area.
Event Type
Discussion Panel
TimeTuesday, March 2610:30am - 12:00pm CDT
LocationSalon A-3
Patient Safety Research and Initiatives