Presenter

Jessica Black is a Human Factors Associate with Emergo by UL’s Human Factors Research & Design (HFR&D) team. She has been with the team since June of 2022. She has experience delivering HFE services to the medical device equipment industries. Jessica contributes and manages research activities such as early-stage user research and usability testing. Furthermore, she helps clients develop key HFE documents for their design history files, including use-related risk analyses. She holds a B.S. in Digital Advertising from Louisiana State University and an M.S. in User Experience Design from Kent State University.