Presenter
Jordan Hilgers
Biography
Jordan Hilgers, PhD holds 8 years of experience within the field of Human Factors in Healthcare. She has worked within consulting, academia, hospital settings, and medical device industry. Jordan is highly regarded for her expertise in research design and method selection, usability testing, regulatory processes, technical acumen, and thought leadership.
Her career has focused on improving patient care and user experience in surgery; she has spent 100+ hours in operating rooms collecting data to drive process and product improvements. Jordan's work has been featured by various media outlets (e.g., the AHRQ and the Joint Commission) and spans topics such as teamwork, communication, patient safety investigations, cognitive biases, ergonomics and anthropology, and medical device development processes.
Her career has focused on improving patient care and user experience in surgery; she has spent 100+ hours in operating rooms collecting data to drive process and product improvements. Jordan's work has been featured by various media outlets (e.g., the AHRQ and the Joint Commission) and spans topics such as teamwork, communication, patient safety investigations, cognitive biases, ergonomics and anthropology, and medical device development processes.
Presentations
Poster Presentation
Digital Health
Simulation and Education
Hospital Environments
Medical and Drug Delivery Devices
Patient Safety Research and Initiatives